Box Office
Ticket Discounts
The following special offers are available for ticketed performances. See which applies to you! Please note that some offers can only be accessed by calling the Box Office.
Discounts are based on availability and must be requested at the time of sale; they cannot be combined or issued retroactively. Some restrictions may apply to specific performances.
Members
Members at the $125 level and above receive a 10% discount on shows inside the Ted Shawn Theatre.
Click here to log in to your Member account.
To learn more about the benefits of Jacob’s Pillow Membership here.
Packages
Save 5% on tickets when you purchase 6 or more performances in the Ted Shawn Theatre! Once you have 6 performances in your cart, the 5% discount will automatically be applied.
Members at giving levels which receive a 10% discount on tickets as part of their membership benefits who purchase a package of 6 or more performances in the Ted Shawn Theater will receive an additional 5% discount only on Member tickets purchased within their discounted ticket limit.
Seniors (65+) | 10% off
Senior 10% discount tickets are available to purchase at Box Office or via phone at 413.243.0745. Discount is valid for up to 4 tickets per performance and limited to Thursday evenings and Saturday & Sunday matinees. Verification is required.
Youth Tickets: Children 12 and Younger
Reduced-price tickets are available for children 12 and under with the purchase of an accompanying adult ticket. Offer available through the Box Office only and verification is required. Please call 413.243.0745 to confirm the content of any particular program. Infants held in front body slings do not need a ticket.
Berkshire Residents
Berkshire residents may purchase 10% discount tickets in person at the Box Office on the same day of a performance. Tickets are subject to availability. Verification is required.
Military | 10% off
Military 10% discount tickets are available to purchase in person or when you call the Box Office at 419.243.0745 to place your order. Discount is valid for 4 tickets per performance, and limited to performances on Thursday evenings and Saturday & Sunday matinees. Verification is required.
Groups | 5% – 20% off
Groups who order more than 15 tickets to a single performance can receive a discount based on the size of the group, as follows:
- 15-29 tickets: 5% off
- 30-44 tickets: 10% off
- 45-59 tickets: 15% off
- 60+ tickets: 20% off
Please fill out the Group Reservation Request form if you are interested in purchasing tickets for a group. This form collects necessary details about your visit, and is the best way to expedite your request. This form also includes space for you to let us know any specific questions you have, and additional information you will want us to provide you with when we contact you.
Beginning April 8, group sales open to the general public, at which time we will begin to contact those who have submitted the Group Reservation Request form. Requests will be processed in the order in which they were received. When our staff follows up with you, we will use the inbox groups@jacobspillow.org. Please be aware that this inbox is monitored only periodically until April 8.
*EBT Card to Culture Tickets| $10
Jacob’s Pillow is proud to be one of many Massachusetts cultural organizations offering discounted tickets to EBT cardholders. $10 tickets for an EBT cardholder and up to 3 additional members of their family; children age 17 and younger must be accompanied by an adult. Subject to availability. Tickets must be ordered in person at the Box Office or by calling 413.243.0745. Verification is required.
*The EBT Card to Culture program is a partnership between Mass Cultural Council and the Department of Transitional Assistance. See the full list of participating organizations offering EBT discounts.
*Massachusetts Health ConnectorCare Card to Culture Tickets | $10
Jacob’s Pillow is proud to be one of many Massachusetts cultural organizations offering discounted tickets to ConnectorCare cardholders. $10 tickets for a ConnectorCare cardholder and up to 3 additional members of their family; children age 17 and younger must be accompanied by an adult. Subject to availability. Tickets must be ordered by calling 413.243.0745. The ConnectorCare card number must be provided verbally at the time of purchase with a member of the Box Office staff.
*The ConnectorCare Card to Culture program is a partnership between Mass Cultural Council and the Massachusetts Health Connector. See the full list of participating organizations offering ConnectorCare discounts.
*WIC Card to Culture Tickets | $10
Jacob’s Pillow is proud to be one of many Massachusetts cultural organizations offering discounted tickets to WIC cardholders. $10 tickets for a WIC cardholder and up to 3 additional members of their family; children age 17 and younger must be accompanied by an adult. Subject to availability. Tickets must be ordered by calling 413.243.0745. The WIC card number must be provided verbally at the time of purchase with a member of the Box Office staff.
*The WIC Card to Culture program is a partnership between Mass Cultural Council and the Women, Infants & Children (WIC) Nutrition Program. See the full list of participating organizations offering WIC discounts.
Wonderfund Access Cardholder Tickets | $10
Jacob’s Pillow is proud to be one of the first Massachusetts cultural organizations offering discounted tickets to Wonderfund Access cardholders. $10 tickets for a Wonderfund Access cardholder and up to 3 additional members of their family; children age 17 and younger must be accompanied by an adult. Subject to availability. Tickets must be ordered by calling 413.243.0745. The Wonderfund Access card number must be provided verbally at the time of purchase with a member of the Box Office staff.
Learn more about the Wonderfund Access.
Half-Tix Discount Program | 50% off
Jacob’s Pillow takes part in the Berkshire county-wide “Half-Tix Discount Program.” Every participating organization sells half-priced tickets at their respective Box Office from 12-5pm daily for that day’s performance(s). These tickets are only available in-person day-of, are first-come, first-served (pending ticket availability), and limited to two tickets per household. We recommend calling the Box Office prior to making the trip to the venue to inquire about availability. Blackout dates may apply.
BOX OFFICE HOURS
With Festival 2024 now over, the box office and call center will remain closed for the rest of 2024. Information regarding the 2025 season, including presale and on-sale dates, will be available on our website in early spring.
If you have any inquiries or concerns related to the 2024 Festival, such as questions about past performances, account credits, or vouchers, please send a detailed message to boxoffice@jacobspillow.org. Please allow a 48-hour window for a response.
Contact Info
Email: boxoffice@jacobspillow.org
Box Office Phone: 413.243.0745